Privacy policy

1. About this policy

GET PERKS PTY LTD ("Get Perks", "we") respects your privacy. This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What we collect

We only collect what we need to run the Service.

Members: your name, email address, password (stored only in scrambled form), your suburb if you add it (to show deals near you), membership and payment status, member card number, the deals you save, use and review, your email preferences, and referral and gift details. We also record when you accepted our terms.

Partners: business name, contact name, email, phone, address, opening hours, website, logo and photos, and deal details.

Gift buyers and recipients: the recipient's name and email and your message, so we can send the gift.

Contact form: your name, email, topic and message, so we can reply. Please don't include card numbers or passwords.

Technical information: sign-in cookies that keep you logged in, and basic server logs such as the time and type of request. If you use "Near me", your device's location is used in your browser to sort deals; we don't store it.

Optional analytics: only if you click "Accept" on our cookie banner, we collect information about how you use the site, such as pages viewed, clicks and screen recordings of your visit (passwords and card details are not recorded). See our Cookie policy.

We don't collect sensitive information (such as health information) and ask that you don't send it to us. You can browse deals without giving us your name; you need an account to buy and use a membership.

3. How we collect it

Mostly directly from you, when you sign up, buy a membership, use a deal or contact us. If you sign in with Google, Google shares your name, email and profile photo with us through our sign-in provider. Stripe tells us whether a payment succeeded. Partners record when you redeem a deal.

We may also collect business contact details that businesses have published themselves (for example on their website) to invite them to become Partners. Any business can ask us to stop contacting them.

4. Why we use it

To run your account and membership, show and verify your member card, let Partners check your membership and record deal use, process payments, send service emails (such as receipts, your card, gift and renewal reminders), give referral rewards, prevent fraud and misuse, improve the Service and meet our legal obligations.

We'll only send you emails about new deals if you've ticked the box to receive them or it's otherwise allowed under the Spam Act 2003 (Cth). Every one has an unsubscribe link, and you can change this any time in My account.

After you use a deal, we may email you once to ask you to rate the visit. You can turn these off in My account or with the link in the email.

We don't make decisions about you using only automated processing that significantly affect your rights.

5. Who we share it with

Partners: when you redeem a deal, the Partner sees your first name, membership status and which of their deals you've used. Partners don't receive your email address.

Service providers who help us run Get Perks: Stripe (payments), Resend (email delivery), Google and Emergent (optional Google sign-in), Emergent and PostHog (website hosting and, only if you accept, analytics), and our cloud hosting and database providers. The deals map loads map images from OpenStreetMap, which receives your IP address. These providers may only use your information to provide their service to us.

We don't sell your personal information. We may disclose information if the law requires it.

6. Overseas disclosure

Some of our service providers store or process information outside Australia, including in the United States, the European Union and other countries where they operate. We take reasonable steps to make sure they protect it in line with the APPs.

7. Keeping it secure

We use reasonable security measures, including encrypted connections, scrambled passwords, live card codes that change regularly and access controls for our team. If a data breach is likely to cause serious harm, we'll notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.

We keep personal information only for as long as we need it for the purposes above or as the law requires (for example, tax law requires us to keep payment records for 5 years), then delete or de-identify it.

8. Access, correction and deletion

You can see and update most of your details in My account. To ask for a copy of your information, have something corrected or have your account deleted, email hello@goperks.au. We'll respond within 30 days.

9. Cookies and analytics

We use cookies that are needed to keep you signed in and secure, and we store a few small items in your browser (such as a friend's referral code and your cookie choice). Analytics only run if you accept them, and you can change your choice any time with "Cookie settings" at the bottom of every page. We don't use advertising cookies. See our Cookie policy for the full list.

10. Complaints

If you have a privacy concern, email hello@goperks.au. We'll respond within 30 days. If you're not satisfied, you can complain to the OAIC at oaic.gov.au or on 1300 363 992.

11. Changes

We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.